Case Studies
At MacLaren Group, we don’t just deliver solutions—we create impact.
Read the case studies to see how we partner with clients to solve complex challenges, enhance efficiency, and drive measurable success.
CASE STUDY
Virginia Alcoholic Beverage Control Authority (ABC) Shifts to New GK Solution
The MacLaren Group partnered with Virginia ABC to develop and implement a robust training strategy, ensuring a smooth transition and ongoing success from the initial deployment throughout the product lifecycle.
SOLUTIONS
Custom Training Materials // Workshops // Web-Based Training
CASE STUDY
McDonald’s Canada Implements New Point-of-Sale System at 1,300 Locations
McDonald's Canada modernized its Point of Sale (POS) system across 1,300 restaurants, including 400 bilingual locations in Quebec, with expert training support from The MacLaren Group.
SOLUTIONS
Custom Training Materials // On-Site Training // Virtual Go-Live Support
CASE STUDY
Home Depot implements Glory Global Solutions Cash Recyclers
Comprehensive training from The MacLaren Group equipped Home Depot’s employees with the skills needed for accurate cash handling and system maintenance, leading to a smooth implementation of new Cash Recyclers.
SOLUTIONS
Experienced Project Leadership // Specialized Trainer // Train-the-Trainer // Flexible Training Hours
CASE STUDY
Sodexo Rolls Out UKG Workforce Central® 6.3 to 5,000 US Locations
Sodexo encountered issues midway through its UKG rollout due to a lack emphasis on change management and business process in its initial training plan. This is where the MacLaren Group came in to analyze the situation and implement tactics towards a solution.
SOLUTIONS
Custom Training Materials // Virtual Workshops // On-Site Training // eSupport
CASE STUDY
Canadian Tire Incorporates Customized Bilingual Training in Fujitsu Rollout
Canadian Tire partnered with The MacLaren Group to roll out Fujitsu self-checkout (SCO) systems, aiming to enhance customer experience and streamline operations across its stores. See how The MacLaren Group’s robust, adaptable training program helped create a seamless integration.
SOLUTIONS
Custom Training Materials // On-Site Training
CASE STUDY
Savers-Value Village Gets Customized Bilingual Training to Implement Fujitsu
Savers-Value Village partnered with Fujitsu and The MacLaren Group to implement new self-checkouts complete with cash and credit functionality throughout their 250 locations in the United States and Canada.
SOLUTIONS
Custom Training Materials // On-Site Training // Dedicated Training Lead
CASE STUDY
Mid-West Grocery Retailer Implements New UKG System with Convenient Online Workshops
A well-known grocery retailer based in the mid-west was interested in implementing UKG Dimensions™ (UKG Pro Workforce Management) into their 500 supercenters across 6 states. They enlisted The MacLaren Group’s help to ensure that the rollout of the new software to each store was seamless, while gaining the desired business results.
SOLUTIONS
Custom Training Materials // Virtual Workshops // eSupport // Web-Based Training // Virtual Help-Desk Support
Federated Co-Operatives Ltd. (FCL) Transitions to Mi9 Retail
FCL required a customized training approach to address the diverse roles within its stores as it transitioned to its new ERP system. MacLaren’s Web-Based Training and ongoing eSupport helped them do it.
SOLUTIONS
Custom Training Materials // Web-Based Training // Workshops // On-Site Go-Live Support // Virtual Help-Desk Support
CASE STUDY
CASE STUDY
BJ’s Wholesale Club Implements New Cash Automation and Cash Management Solutions at 215 Stores
The MacLaren Group played a key role in the successful rollout of Glory's cash automation solution across BJ’s 215 stores in just six weeks. Their expertly designed training program ensured a seamless implementation, driving efficiency and operational success.
SOLUTIONS
Custom Training Materials // Dedicated Project Lead // On-Site Training // Web-Based Training // Train-the-Trainer