CASE STUDY
McDonald's Canada
Challenge
McDonald’s (Canada) needed to launch Compris POS across the country to support the launch of a new product.
Business Need
Required 14 trainers ready in two weeks. Needed to mobilize with heavy immersion and cross-training to ensure knowledge of business processes and culture.
Solution
Each location received 3 days of on-site support. This included: database set-up, training, Go-Live day support
Result
Successfully rolled out new POS to 1,300 McDonald’s restaurants, including bilingual training at 400 Quebec sites.